From picking the right package to seeing the finished work for yourself, here is exactly how your project moves forward. No technical maze. No guessing what's next.
A good process doesn't ask you to understand software engineering. It makes sure the right questions are answered before you spend money on the wrong thing.
Follow the eight stages
The experience should feel clear at every step: what you're choosing, what you're paying for, what's being built and what happens when you see it.
01 / EXPLORE
Need a client portal, internal app, chatbot, payment module, mobile utility or website? Explore code-built solutions defined around one real business problem. No technical jargon or sales call required.
INV / 01 — Explore02 / COMPARE
Essential, Growth or Professional: compare actual screens, user roles, workflows, data records, compatible platforms and QA coverage. Choose the solution you need—not a bigger tier by default.
INV / 02 — Compare03 / TELL US
Answer a few guided questions about your project, users, requirements, data and existing code or vendor accounts. Technical questions appear only when relevant. Your answers customise the included scope; they cannot add unlimited features.
INV / 03 — Tell us04 / REVIEW THE PLAN
You should know what is being built before the work starts. The online summary shows your tier, itemised included development work, required inputs, software constraints, estimated delivery and exclusions. You review it yourself—no meeting, back-and-forth or salesperson required.
INV / 04 — Review the plan05 / CONFIRM & PAY
Once you accept the self-service summary and applicable terms, you proceed to an authorised secure payment. When enabled, secure payment will reference the accepted tier and exact onboarding summary. At present this Store remains a non-payment preview until backend verification is complete.
INV / 05 — Confirm & pay06 / WE CREATE
With the required accounts and project inputs in place, we write, test and deliver the code for your selected package within its explicit limits. Any extra requests are outside the purchased tier and never silently increase the price or work. The aim is working software with agreed behaviours, data handling and testing—not an implied enterprise platform beyond what you bought.
INV / 06 — We create07 / YOUR REVIEW
We share the agreed deliverables for review. If you love it, approve it. If an included detail needs attention, tell us. If you believe something doesn’t match the brief, show us where. This is a real checkpoint, not a decorative tick box.
INV / 07 — Your review08 / HANDOVER
When the agreed review and acceptance process is complete, we handle the included deployment or handover. Depending on your order, that may mean hosting deployment, access credentials, documentation, files and a clear support route. No guessing about what happens next.
INV / 08 — HandoverAfter we have built what was agreed, we make the deliverables available for your review. You know your business better than anyone. We want you to look, test and speak up.
You approve the work under the agreed acceptance process. We move to the remaining handover or launch steps specified in your order.
Of course—point us to the detail. Included revisions and in-scope corrections are handled in the way set out in your order, without treating every sensible note as a new project.
Show us the discrepancy so we can check it properly and apply the appropriate fix or other remedy. Where the contract or law entitles you to a refund, the eligible amount is returned.
Your acceptance and revisions follow the agreed scope and review terms. Material problems and refund eligibility are assessed under the accepted order, Cancellation and Refund Policy and applicable law.
Our money-back guarantee applies to eligible refunds. If we can't deliver agreed, undelivered work for reasons within our control and no suitable alternative is accepted, our policy provides a refund for the eligible undelivered amount. Qualifying defects can also give rise to remedies.
A change of mind about completed work is different. Those requests are handled under the same published terms, not a blanket “don't like it, get everything back” promise.
Browse the catalogue, find your fit and tell us what matters to your business.
Yes. Browse the catalogue, view package inclusions and compare your options. Payment only forms part of an accepted order through an authorised payment route. The new Store checkout has not yet been enabled.
Start with the problem you are trying to solve. Compare the published inclusions and contact us with what you need. We can discuss whether the package scope fits before an order is accepted.
Delivery estimates are indicative. Work begins when the order’s readiness conditions are met, which can include payment, agreed requirements, content, technical access and confirmation that the brief is within scope.
Yes. Raise feedback during the agreed review period. Included revisions address work within the approved brief; a new idea or additional functionality may need a separate change order.
Our published policy provides refunds for eligible circumstances, including amounts attributable to certain undelivered work that we cannot supply for reasons in our control. Faulty or non-conforming work can also carry legal remedies. This is not an unconditional change-of-mind refund for conforming completed work.
