01 · Web engineering
Digital Experience Rebuild
Re-architecting a growing business website around clearer customer journeys, maintainable content, performance and measurable conversion paths.
Work
Engineering case studies
Complex digital work, explained through the decisions that matter.
Representative engineering case studies covering digital experience, commerce, AI, custom software and legacy modernisation.
02 · Digital commerce
Commerce Platform Re-Engineering
Reworking checkout, payment and inventory architecture so commercial transactions are controlled by reliable backend state rather than browser-side assumptions.
03 · Artificial intelligence
AI Customer Operations Agent
Building a controlled AI first-response layer that works from approved knowledge, preserves conversation context and hands sensitive decisions back to people.
04 · Custom software
Operations & Workflow Platform
Turning fragmented operational work into a purpose-built system of record with explicit workflows, permissions, auditability and automation.
05 · Legacy modernisation
Legacy Website Recovery & Migration
Modernising an ageing website without discarding valuable URLs, indexed content and operating knowledge simply to replace the technology stack.
Publication standard
Specific engineering detail. No invented client identities or unsupported performance claims.
Where client identity or measured commercial results are not publishable, the case study focuses on the operating problem, implementation decisions and technical architecture. Named customers, quotations and hard metrics are published only when supporting evidence and permission are available.
Full engineering detail